Support Desk
Get Support
Hit a snag in any Midway system? Search our knowledge base for an instant fix, or send us the issue with a screenshot. You'll get a reference number right away and an agent will follow up.
Search Solutions First
Many issues already have a documented fix — check before you wait for an agent.
Urgent? Reach us directly
How support works
- 1. Search the knowledge base for an instant fix.
- 2. Still stuck? Send the issue + a screenshot.
- 3. You get a reference and an auto-acknowledgment immediately.
- 4. An agent picks it up and follows up with you.